Effective Date: [Insert Date]
At Riverside Street Self Storage, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding that information.
We may collect the following personal information from you:
Name
Phone number
Email address
Mailing address
Payment information (processed securely through third-party payment processors)
Communication preferences (including SMS consent)
Information submitted through contact forms, reservation requests, or rental agreements
We use your information to:
Provide storage unit rentals and related services
Send transactional communications (e.g., booking confirmations, payment receipts)
Send service notifications and account updates
Respond to inquiries and support requests
Send promotional messages (only if you have opted in)
Improve our services and website experience
By providing your phone number and opting in, you consent to receive SMS communications from Riverside Street Self Storage for purposes such as rental reminders, account updates, and occasional promotions.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message frequency may vary. Message and data rates may apply. To opt out, reply STOP. For assistance, reply HELP.
We do not sell or rent your personal information to third parties. We may share your information with:
Trusted third-party service providers (e.g., payment processors, email/SMS communication platforms)
Law enforcement or regulatory agencies when required by law
All third-party service providers are required to safeguard your personal information and only use it for the purpose of providing services on our behalf.
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You may:
Update your contact information by contacting us directly
Withdraw consent for SMS marketing by replying STOP to any message
Request deletion of your personal data by emailing us at [Insert Contact Email]
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Riverside Street Self Storage Portland
980 Riverside Street
Portland, ME 04103
Phone: (207) 378-3882